CRM SOLUTIONS
Cloud CRM provides many extensibility and customization features to enable your CRM solution to meet the needs of your business. In cases where you need new functionality to be added, the vtiger team provides customization services to meet the need.
Cloud CRM – Basic Features
| Sales Force Automation | Customer Support & Service | Marketing Automation |
 Lead Management |
Trouble Tickets |
Campaign Management |
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Account & Contact Management |
Knowledge Base |
Mass Mailing |
| Opportunity Management |
Customer Self Service |
E-mail Templates |
| Sales Quotes |
Online Knowledge Base |
Mail Merge Templates |
| Inventory Management | Activity Management | Productivity Add-ons |
| Products Catalog |
To Dos, Meetings & Calls |
Email Client |
| Price Books |
Recurring Events |
Customer Portal |
| Vendor Management |
Shared Calendar |
RSS Feeds |
| Purchase Orders |
Activity History |
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| Sales Orders |
E-mail Notifications |
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| Invoices |
Notes |
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| Reports & Dashboards | Product Customization | Security Management |
| Key Metrics |
Custom Fields |
User Management |
| Customizable Reports |
Pick Lists |
Profiles |
| 20 Pre-built Reports |
Custom List Views |
Roles |
| 20 Pre-built Dashboards |
Drag & Drop Modules |
Groups |
| Report Folders |
Currency customization |
Organization-level Access Control |
Integrated CRM Solution
SYS IT CRM is one of the most most feature-rich, lowest total cost of ownership, contract-free CRM’s available on the market today
Inventory Management
Transcend the limits of traditional CRM with inventory management. Track stock, associate inventory with invoices and much more
Support Automation
SYS IT CRM offers comprehensive support features including ticket management, knowledge management, and a customer self-service portal
Lead Management
From fully customizable lead reports to capturing Leads directly from websites, vtiger CRM offers sales teams a full range of lead management functions
Campaign & Email Marketing
Create e-mail campaigns and track, manage, and optimize organization-wide marketing efforts from SYS IT CRM.
Mobile Compatible CRM
Access your CRM from the of your Smartphone/ Tablet . Fully integrated SYS IT CRM Is compatible with all latest Smart Phones.